Terms of Service

Please read these terms carefully before using our website or services.

Last updated: March 2026

Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by these terms, please do not use this website.

Products and Orders

All product descriptions, specifications, and pricing are subject to change without notice. We reserve the right to modify or discontinue any product at any time.

  • All orders are subject to availability
  • Prices shown are exclusive of applicable taxes and shipping
  • We reserve the right to refuse or cancel any order for any reason
  • Minimum order quantities may apply for wholesale orders

Shipping and Delivery

Shipping times are estimates and not guaranteed. We are not responsible for delays caused by customs, weather, or other circumstances beyond our control. International orders may be subject to customs duties and taxes, which are the responsibility of the buyer.

Returns and Refunds

We want you to be completely satisfied with your purchase. If you are not satisfied, you may return unused products within 30 days of delivery for a full refund or exchange.

  • Products must be unused and in original packaging
  • Return shipping costs are the responsibility of the buyer
  • Refunds are processed within 14 business days of receipt
  • Custom or personalized orders may not be returnable

Warranty

All FirstColor products come with a limited warranty against defects in materials and workmanship. Warranty period varies by product. Warranty does not cover damage caused by misuse, accident, or unauthorized modifications.

Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of FirstColor Image Ltd and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or modify any content without our prior written consent.

Limitation of Liability

FirstColor Image Ltd shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of this website or our products. Our total liability shall not exceed the amount paid by you for the products in question.

Contact Information

If you have any questions about these Terms of Service, please contact us:

info@firstcolor.cn
+86 756-6700856
Building 2, No.381, Meihua East Road, Xiangzhou District, Zhuhai, Guangdong, China
Mon - Fri: 9:00 AM - 6:00 PM (GMT+8)